Satisfaction Survey

Dear customers:
Thank you for your love and support~ This questionnaire is designed to increase Team Group’s product and service quality. Your valuable opinions will become an important basis for our improvement; your satisfaction is our power to move forward!
 

Basic Personal Data ( * Required fields )
*Team Group Member: Yes No (加入會員)
*Name：     男 女
*Age：
Phone Number：
Country：
*E-mail：

Product Purchase Information
Is this your first time purchasing Team Group’s product?     Yes No
The model number of the product you purchased is：
The date of your purchase was： Month
Your purchasing channel was：

Product Quality Satisfaction Level

 Very Satisfied Satisfied Average Not Satisfied No Comment
Product functions
Product’s operation method
Integrity of the user manual
Practicality of attached software
Your overall rating of the product

Maintenance Service

 Very Satisfied Satisfied Average Not Satisfied No Comment
Maintenance efficiency
Repair quality of product after maintenance
Convenience of acquiring product’s after-sale service

Customer Service / Technical Support

 Very Satisfied Satisfied Average Not Satisfied No Comment
Service attitude of customer service personnel
Professionalism of technical engineers for solving the problem
Reply of technical support or customer service e-mails
Integrity of information provided by Team Group’s official website

Other evaluations / suggestions

 Very Satisfied Satisfied Average Not Satisfied No Comment
Your evaluation of Team Group’s brand image
Are you willing to purchase Team Group’s products again?
是否      
Are you willing to recommend Team Group’s products to friends and family?
是否      
The main reason for you to choose Team Group’s product is:
We welcome you to provide any other valuable suggestions:
Verification Code：
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