Please follow the steps to rectify the problem.
Can you see a removable disk in “My computer”?
If you can see the disk in “My computer”, please download the recover tool by
http://www.teamgroup.com.tw/teamgrou...&pd_id=130&d=1 to repair it.
If the function could not work or the problem still persists, please take it to the original purchase place or send back to us for the retail warranty service.